Tiroana Terms of Service, Privacy & Cancellation Policies
Cancellation Policy
Classes and Sessions
- Cancellations: If you need to cancel, please notify us at least 24 hours before your scheduled class or session. Cancellations made within 24 hours are non-refundable.
- No-Shows: If you do not show up for a scheduled session, the booking is non-refundable, and rescheduling may not be possible.
- Refunds: Refunds for cancellations made more than 24 hours in advance will be processed within 7-10 business days.
Workshops and Events
- Cancellations: For workshops and special events, cancellations must be made at least 48 hours in advance for a full refund. Late cancellations are subject to a 50% fee.
Thank you for your understanding, as these policies help us maintain our commitment to providing high-quality, uninterrupted classes and sessions to other members.
Privacy Policy
Introduction
Tiroana (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and engage with our services.
Information We Collect
We collect personal information that you provide directly to us, including your name, email address, and any other details you share when you sign up for our newsletter, book a session, or contact us. We may also collect non-personal information, such as browser type and IP address, to improve our website experience.
How We Use Your Information
We use your information to:
- Provide and improve our services
- Process bookings and inquiries
- Send updates about classes, events, or other offerings
- Respond to any queries you may have
Data Security
We are committed to keeping your personal information secure and employ reasonable measures to protect it. However, please note that no method of data transmission over the internet is 100% secure.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time. To make such a request or if you have any privacy-related questions, please contact us at hello@tiroana.com.au.
Terms of Service
Introduction
Welcome to Tiroana. By accessing or using our website and services, you agree to be bound by these Terms of Service.
Use of Services
Our website is designed to facilitate bookings, provide information, and enhance your experience with Tiroana’s offerings. You agree to use our website and services responsibly, solely for their intended purpose, such as booking classes, accessing resources, and engaging with content. Any misuse, unauthorized access, or disruption of our website’s functionality is prohibited.
Bookings and Payments
All bookings are confirmed only after payment is received. You agree to provide accurate information when booking services and to pay all applicable fees.
Intellectual Property
All content on our website, including text, images, and branding, is owned by Tiroana and is protected by copyright law. You may not reproduce or distribute any content without our prior written permission.
Liability
We strive to provide a safe and healing experience; however, Tiroana is not responsible for any direct or indirect damages that may result from using our services. Always consult with a healthcare professional for any medical concerns.
Changes to Terms
We reserve the right to update these Terms of Service at any time. Continued use of our website after changes constitute acceptance of the new terms.